The Privacy Policy

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*What type of information do you collect?  

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

*How do you collect information?  

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

*Why do you collect such personal information?  

We collect such Non-personal and Personal Information for the following purposes: 

1. To provide and operate the Services; 

2. To provide our Users with ongoing customer assistance and technical support; 

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; 

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;  

5. To comply with any applicable laws and regulations. 

*How do you store, use, share and disclose your site visitors' personal information?  

Our company is hosted on the www.godaddy.com platform. Go Daddy.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through www.godaddy.com’s data storage, databases and the general Go Daddy applications. They store your data on secure servers behind a firewall.   All direct payment gateways offered by www.godaddy.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express (currently not available) and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

*How do you communicate with your site visitors? 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org. 

*How do we use cookies? 

Our Company uses cookies in a range of ways to improve your experience on our website, including: 

• Keeping you signed in 

• Understanding how you use our website 

*What types of cookies do we use? 

There are a number of different types of cookies, however, our website uses: 

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. 

• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

*How can your site visitors withdraw their consent?  

If you don’t want us to process your data anymore, please contact us at info@thephoenixbraintree.co.uk 

*Privacy policy updates. 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  Questions and your contact information  If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thephoenixbraintree.co.uk